Responding to a review can be very beneficial for your business. It is a great way to build a relationship with your customers and learn about how they feel. Responding to unhappy customers can lead to positive impact as you care to resolve their query. By responding to good reviews you show gratitude towards the time your customer invested to give you a positive feedback. Remember you are not just responding to a single customer you are speaking to everyone that reads the review including future customers.
Complete your profile to increase your trust factor. Ratings and reviews given by such users garner more attention and influence.
|Identity Verification||Verified E-mail||Yes||40|
|Verified Facebook Profile||No||0|
|Social Contribution||Number of Reviews||1||10|
|Suspicious Behaviour||Number of flags||1||-10|
|Total Trust Factor Score||60 percent|