Whether you received a positive or a poor review- It helps to manage the reputation of your business online.
Statistics are based around results. Business owners can track their results through the following information at any time on Bol De;
Owners Information- is shared with only paid members of our website. This ensures that only seriously customers who have a genuine query or grievance with your staff, products or services get in touch with you
Business ratings and reviews are totally based on customer feedback and cannot be changed.
If business owners feel/believe that a review is false or inaccurate, they can flag it as “Inappropriate” or write to us and the Bol De team will investigate. Businesses can minimise negative review by ensuring that customers have a great experience.
ONLY PAID BUSINESS OWNERS can respond to a review
Unfortunately, you can’t just ignore a bad review. In fact, ignoring an unpleasant review can make things worse! Remember that:
Note: - Don’t include the business name or relevant search keywords-because you don’t want to show this review in search results.
Reviews are a great way to promote your business.
The owner should realise that what your customers say carries much more weight than anything you could say about yourself. Business owner should provide good products & services to the users to maintain great reputation.
No, Reviews can only be submitted by customers of a business. However, as a business owner you can add information about your business and you can also comment on reviews to clarify something a customer has said. To garner more reviews, a business owner can go to his dashboard and use our “Request a Review” feature to remind its customers to rate their experience with this business.
No. Reviews are sorted by ‘Most Recent’ first. This enables new and prospective customers visiting your business page on our website to look at the most recent experience of other customers first.
Depending on the type of search customers are doing, on Bol De businesses are sorted by following:
Customers can sort businesses according to their preferences. However to help them identify a business of their choice, our website sorts search results by ‘Best Match’ first.
Yes, you can add a business tagline, description, your logo or images, special offers and more. It’s important that your Bol De page includes a description of your business and the services you offer so that people get the complete view of your business.
Business Reach- Your listing would be shown to tons of people, which is awesome. Bol De’s layout is super easy to navigate. That means users can find your business at the click of a button, all your information is listed our page which means they can easily contact you. It is an ideal place to expand your business.
Easy to Use- Customers can view your business reviews without needing an account. This simplifies the entire process and makes it more likely that people will look you up.
Bol De provides a smart way to boost your search engine ranking.
Small Investment with High Returns- small amount of membership cost can give you access to verified users and other businesses.
“ONLINE RATINGS & REVIEWS CAN MAKE OR BREAK YOUR BUSINESS”
Studies show that 92% of consumers read online reviews. 89% of consumers viewed online sources of product and service reviews as trustworthy--and another 80% have changed their minds about a purchase based solely on the negative reviews they read.1-star increase in rating leads to a 5 to 9 percent increase in revenue